International Shipping and Customs Duties
π¦Complete information on duties and customs fees
β οΈ Additional Costs (Not Included in the Price)
Orders shipped outside of Italy may be subject to additional costs:
- Customs duties : calculated by the authorities of the destination country
- Import taxes : Local VAT applied according to the country's regulations
- Handling fees : additional charges applied by the local courier
π‘ How Duties Work
Duties are calculated based on:
- Value of the goods (price paid)
- Product type (product category)
- Destination country (different rates for each country)
- Exemption thresholds (some countries have minimum limits)
π³ When and How to Pay
Payment of duties can be made:
- Upon delivery, directly to the courier
- Before delivery, if requested by the courier
- Online, via the local courier portal
π Examples by country
Village | Exemption Threshold | Typical VAT |
---|---|---|
π©πͺ Germany | β¬22 | 19% |
π«π· France | β¬22 | 20% |
πΊπΈ United States | β None (from 08/29/2025) | Varies by state |
πΊπΈ United States β New Directives 2025
Following changes introduced by US customs authorities, shipments to the USA are subject to new, more restrictive rules:
β End of Customs Exemption
- The $800 exemption threshold has been abolished
- All packages containing merchandise, regardless of value, must be declared and taxed before arrival in the United States.
π° New Customs Tariffs
- Duties up to 15% on European products
- Mandatory application of MFN (Most Favoured Nation) tariffs for all products
π Obligations for the Sender
Each shipment must include:
- Complete customs declaration
- Correct HS codes
- Real value of the goods
Payment of duties may be requested:
- Before delivery
- Upon delivery
- Online via the courier portal
π« If the Customer Refuses Payment
- The package is returned to the sender
- Return costs are the responsibility of the customer
- No refunds on shipping costs
π Have questions?
For specific information:
- Contact your local customs office for exact rates.
- Contact our support team for general assistance.
- Contact the courier for details on fees.
β Our Guarantee
OnyTCG is committed to:
- Always declare the real value of the goods
- Provide all necessary documentation
- Offer support in case of customs problems